Terms of Service

1. Who we are and what these terms cover

AiFika (“AiFika”, “we”, “us”) operates aifika.com and the AiFika browser extension (together, the “service”). By creating an account, signing in, making a purchase or otherwise using the service, you agree to these terms. If you use AiFika for an organisation, you confirm that you may accept these terms on its behalf, and “you” includes that organisation.

If you do not agree, do not use AiFika.

Our company details (legal name, registered address and registration number) are available on request at support@aifika.com.

2. Who can use AiFika

You must be at least 18 years old and able to enter a binding contract where you live. You may not use AiFika if we have previously closed your account for breaking these terms, or if the law (including sanctions and export rules) does not allow you to receive the service.

3. The service

AiFika gives you one account for many AI models. You can chat with language models, compare several models side by side, generate images and videos, and use single-purpose agents such as web search, deep research, AI detection and PDF chat.

The models are run by third-party AI providers, such as OpenAI, Anthropic, Google, xAI, DeepSeek, Together, Replicate, Perplexity and Tavily. We do not build or control these models. The list of models, agents and features, and their prices in credits, can change over time; a model may be added, replaced or withdrawn, for example when a provider retires it.

AI output is generated automatically and can be inaccurate, incomplete, outdated, biased or offensive. It does not represent our views. Check anything important before you rely on it, and do not use it as a substitute for professional medical, legal, financial or other advice.

4. Your account

You can register with an email address and password, or with Google sign-in when we offer it. Give accurate information and keep it up to date, keep your password and extension tokens secret, and tell us at once at support@aifika.com if you suspect someone else is using your account. You are responsible for activity under your account.

An account is for one person. Do not share it, sell it or give others access to it.

5. Credits, plans and payments

Most requests use credits. Each model and agent shows its price in credits before you use it, and credits are deducted when the request runs. If a request fails on our side or the provider’s side, the credits for that request are returned automatically.

You receive credits with your plan, as a welcome gift when you register, and as referral bonuses. At the start of each billing period your balance is reset to your plan’s allowance (a full year’s allowance for annual plans); unused plan credits do not carry over. Credits are not money, have no cash value, cannot be transferred or exchanged, and can only be used on AiFika.

Paid plans are subscriptions, billed in advance monthly or annually through our payment provider Stripe. Your subscription renews automatically at the end of each billing period at the then-current price until you cancel it. You can cancel at any time from your account; cancellation takes effect at the end of the period you already paid for, and you keep your plan until then. We never see or store your full card details.

Prices are shown before you pay and include any VAT or sales tax we must charge, unless stated otherwise. Prices and credit amounts are set on our servers; we may change them for future billing periods and will tell you at least 30 days before a price increase affects your subscription, so you can cancel before it applies.

If a payment fails, we or Stripe may retry it, and we may pause your paid features until it succeeds. If you dispute a valid charge with your bank, we may suspend your account while the dispute is open.

6. Cancellation, withdrawal and refunds

Right of withdrawal (consumers in the EU, EEA and UK): you may withdraw from a new subscription within 14 days of buying it by writing to support@aifika.com. Because the service starts immediately, by using your paid credits during those 14 days you ask us to start performing the contract before the withdrawal period ends. If you then withdraw, we refund your payment minus a proportionate amount for the service already provided, measured by the credits you used. The right of withdrawal does not apply to a one-time guest purchase once its results have been delivered.

Apart from that, and except where the law requires otherwise, payments are not refundable and we do not give partial refunds for unused time or unused credits. Cancelling stops future charges only.

If you think you were charged by mistake, write to support@aifika.com within 60 days and we will look into it.

7. Welcome credits and referral bonus

New accounts receive welcome credits. You can invite people with your referral code; when the person you invited makes their first purchase, both of you receive bonus credits, as shown in the app, up to the limit shown there. Promotional credits have no cash value, are not refundable and may be changed or ended for the future.

We may withhold or remove credits we reasonably believe were obtained by fake or duplicate accounts, self-referral or other abuse.

8. One-time guest purchases

You can pay once to run a query across several models without creating an account. We use the email address you give us to send you a link to a PDF with the results. The link stops working after 7 days. Enter your email address carefully: anyone who has the link can open the PDF.

9. Browser extension

The AiFika browser extension signs in through an authorisation screen on aifika.com and receives an extension token that lets it act for you within the scopes you approved. Requests from the extension use your credits like requests on the website. You can see and revoke your tokens on the Extensions page of your dashboard. Keep tokens private and revoke any you no longer use.

10. AI provider terms

When you use a model, your request is processed by the provider that runs it. Those providers have their own usage policies and terms (for example the usage policies of OpenAI, Anthropic and Google), and you must follow them as well as these terms. A provider may refuse or filter a request, change a model’s behaviour or ask us to restrict access to a model; we may do so to comply.

Some models are not available in every country. Do not use VPNs, proxies or other tricks to reach a model or feature that is not offered where you are.

11. Acceptable use

You agree not to use AiFika to:

• break the law or infringe anyone’s rights, including intellectual property, privacy and publicity rights;
• create, request or share sexual content involving minors, which we report to the authorities where required;
• create content that incites or glorifies violence, terrorism or self-harm, or that harasses, threatens or demeans people based on protected characteristics;
• create sexual or intimate images of real people without their consent, or realistic deepfakes meant to deceive;
• impersonate others, run scams or phishing, spread disinformation, or create malware, spam or other malicious code;
• get instructions or help for weapons capable of mass harm, or for seriously harming people or critical infrastructure;
• make automated decisions with legal or similarly significant effects on people (for example about credit, employment, housing or access to services) without appropriate human review;
• probe, scan, attack, overload or reverse-engineer our systems, bypass rate limits, credit checks, safety filters or access restrictions, or test models adversarially without our written permission;
• resell, sublicense or share access to the service, or access it by scraping or automated means other than our own extension;
• use output to develop models that compete with the providers, where their terms forbid it.

We may investigate suspected violations and, where it is proportionate, remove content, refuse requests, suspend features or close accounts. We may also report illegal content to the authorities.

12. Your content and AI output

“Input” means what you submit (prompts, messages, files and images); “output” means what the models return to you. As between you and us, you keep the rights you have in your input and, to the extent the law allows, you own the output. We do not claim ownership of either.

You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process and transmit your input and output, including sending it to the AI providers you choose, only as needed to run, secure and improve the reliability of the service for you and to comply with the law. This licence ends when the content is deleted from our systems, except where we must keep it by law.

We do not use your input or output to train AI models, and we do not sell it. AI providers process your requests under their own terms; see our Privacy Policy.

You confirm that you have the rights needed to submit your input and that your input and your use of output do not break the law or these terms. Output may be similar to output that other users receive, may not be protected by copyright in some countries, and may contain material that belongs to others; you are responsible for how you use it. If you publish AI-generated images, video, audio or text that could mislead people into thinking it is real, label it as AI-generated.

13. Our service and intellectual property

The service, including our software, design, logos and the name AiFika, belongs to us or our licensors and is protected by law. These terms give you a personal, non-transferable right to use the service as offered; they do not give you any other rights in it. Feedback you send us may be used to improve the service without any obligation to you.

If you believe content on AiFika infringes your copyright or other rights, write to support@aifika.com with: your contact details, the work or right concerned, where the content is, why it infringes, and a statement that your notice is accurate and that you are the rights holder or authorised to act for them. We will review the notice, act on it where appropriate, and close the accounts of repeat infringers.

14. Availability and changes to the service

We work to keep AiFika running, but we do not promise uninterrupted or error-free service. Models depend on third parties and may be slow, unavailable, changed or withdrawn. We may add, change or remove features. If a change materially reduces what you paid for, we will tell you in advance where we can, and you may cancel.

15. Suspension and termination

You can stop using AiFika at any time, and you can ask us to close your account and delete your data at support@aifika.com. Cancel any subscription first to stop future charges.

We may suspend or close your account, with notice where reasonable, if you seriously or repeatedly break these terms, if we must do so by law or at a provider’s request, or if your use puts the service or others at risk. Unused credits are lost when an account is closed for a breach. If we close your account without a breach by you, we refund the unused part of any prepaid subscription period.

Sections that by their nature should continue after termination (including payment obligations, content licences needed to finish processing, intellectual property, disclaimers, liability and governing law) continue to apply.

16. Disclaimers and limitation of liability

To the extent the law allows, AiFika is provided “as is” and “as available”, without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy of output and non-infringement.

To the extent the law allows, we are not liable for indirect, incidental, special or consequential losses, loss of profits, revenue, data or goodwill, or for the acts of AI providers and other third parties. Our total liability for all claims relating to the service is limited to the greater of the amount you paid us in the 12 months before the claim arose and 100 euros.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, for gross negligence or wilful misconduct, or any other liability that cannot be limited by law. If you are a consumer, your statutory rights, including the legal guarantee that the service conforms to the contract, are not affected.

17. Responsibility for claims

If you use AiFika for business purposes, you will compensate us for reasonable costs and losses arising from third-party claims caused by your input, your use of output or your breach of these terms. If you are a consumer, you are responsible for such claims only to the extent the law provides.

18. Events outside our control

We are not responsible for delays or failures caused by events outside our reasonable control, such as outages of AI providers, hosting or payment services, internet failures, attacks, natural disasters, war or changes in law.

19. Governing law and disputes

Please contact us first at support@aifika.com: most problems can be solved quickly that way, and we will try to resolve any complaint within 30 days.

These terms are governed by the law of the country in which AiFika’s operator is established, and its courts have jurisdiction, without regard to conflict-of-law rules. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live and may bring proceedings in the courts there.

20. General

These terms, together with the Privacy Policy and any terms shown at purchase, are the whole agreement between you and us about the service. If a provision is found invalid, the rest remains in force. If we do not enforce a right straight away, we do not give it up. You may not transfer your rights under these terms without our consent; we may transfer ours to a company that takes over the service, without reducing your rights.

You agree that we may give you notices and documents electronically, by email or in the app. If these terms exist in more than one language, the English version prevails to the extent the law allows.

21. Changes to these terms

We may update these terms, for example when the service or the law changes. We will update the effective date at the top and, for material changes, tell you by email or in the app at least 30 days before they take effect. If you do not agree, you may cancel before then; if you keep using AiFika after the changes take effect, the new terms apply.

22. Contact

Questions about these terms, complaints and notices: support@aifika.com.